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Do I have to have a meter?

Yes, where this is technically possible.

We operate in areas that the Secretary of State for the Environment has identified as being under serious water stress. In addition, the Secretary of State has approved our Water Resources Management Plan, which includes a programme of metering customers’ properties.

Water companies have the power to install meters and switch customers to metered charging under the Water Industry Act 1991 (Parts V and VI).

Ofwat confirms that ‘If one or more of the conditions for compulsory metering outlined above applies to you, your company is allowed to install a meter and charge you according to how much water you use.’ Water Meters Your Questions Answered p. 19, 20.

Water Meters - your questions answered * The Secretary of State for the Environment, Food and Rural Affairs under Regulation 4 of the Water Industry (Prescribed Conditions) Regulations 1999, as amended.

 

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