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How can I pay my bill?

Direct Debit is the most convenient way to pay. If you are not metered, you can pay annually, twice a year or monthly, usually over 10 months from April with your last payment in January. You can now choose from 4 payment dates each month.
 
If you have a metered bill, you can pay by Direct Debit each time we bill you every 6 months, or monthly throughout the year.

It is quick and easy to set up your Direct Debit by signing up to an online account. Please click this link Myaccount
 
You can also pay your bill online by clicking on this link Paying online.

If you would like to find out about other payment methods, please click on this link. Paying my bill. Alternatively, give us a call..

For further more information on your bill, please check out our online annotated bills.

If you prefer to speak to us, you can call us on 0345 357 2401 (Metered Accounts)  or 0345 357 2402 (Non-metered Accounts). 

Opening Hours: Mon-Fri 8am to 6pm - Saturday 8am to 2pm

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