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Having a meter really puts you in control of your bill. You can see how much water you use and if you use less water you are also likely to save on your energy bills!
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Do you have low pressure?
Find out what could be causing low water pressure in your home.
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Use our checklist to help identify the cause of a loss of supply.
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The Priority Services Register (PSR) is free to join. It helps us know who may require extra help, and look after any customers with communication, access or health needs.
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Your water will be back on
We’re really sorry for the problems with your water today. We’ve fixed the burst water main and you’ll see your water flowing back to normal soon.
Appearance of your water
If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.
We updated this message at 18:00 and we'll remove it after 20:00
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Frequently asked questions
Here are some of our commonly asked questions
I want to know about leaks
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What are Assessed Charges?
I need to find my external stoptap
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I want to replace my mains water pipe
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My water is due to go off, but I can't manage without water.
I need a plumber
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Take a look at our future plans for leaving more water in the environment
Watch our handy how to guides or report a problem with your supply