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Submit your meter reading

How to submit your reading.

You can choose from the following options:

  • Online – log in or register for My Account and submit your reading
  • SMS – Send your message with the word READ followed by your customer number and meter reading to 07781 474 715.
  • Voicemail – Call 0345 357 2401 and select the option 3 to leave a voicemail. You will need to tell us your customer number.

Not sure how to read your meter?

Watch our helpful guide on how to read your meter.

Having issues reading your meter?

If there is a problem with your meter or you are finding it difficult to read. Please contact us and we will read the meter for you.

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