Serving parts of North West London and the Home Counties.

Getting your pipes ready for winter

Check out our useful tips




Winter can be a challenge with colder weather and the risks of freezing pipes or flooding.

We will be doing all we can to keep your water flowing but there is lots you can do to prevent problems this winter. Check out our top tips below.

If you have a burst pipe click here for advice >>


Insulate your water pipes

  • A burst pipe is no fun, so insulate your pipes and water tank while the temperature is still mild, especially tanks in the loft.

  • Toilet cisterns, water tanks or pipes in exposed places or unheated outbuildings could cause problems. Make sure they are insulated or better still drain them during the winter if you don’t need them.

  • Good insulation keeps the house warm but it can leave the loft bitterly cold, it is a good idea to open the loft door occasionally.

  • Stopping draughts can help keep your heating bills down and can help protect your pipes from the cold.

Watch our video to learn how to insulate your pipes


Are you going away this winter?

  • If your home is going to be empty for a long time, you might want to turn off your water supply and drain down the system.

  • If you need a plumber to help, you can find an approved plumber at Make sure neighbours have a key or can contact you if there is an emergency.

  • It is important that you check your stop tap is working - to learn how watch our how to video

  • If you are going away for a short time, it is a good idea to leave the heating on low at home – some systems have a frost setting. If you can, get someone to drop in to check everything is OK.


Repair dripping taps!

There is a risk pipes could freeze. Dripping taps can make things worse, so always get them repaired quickly.



Don’t forget elderly or vulnerable family or neighbours, they might need help getting ready for winter.

It can be useful to keep a supply of drinking water for emergencies.

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