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Stop
home leaks
in their tracks

Find out how to spot leaks in your home early and prevent them from causing costly bills and damage with the Look & Listen test

If you discover you have a leak, try our new Leak Visit service and you could get small leaks fixed for FREE!

Book a Leak Visit

How to find
your home
leaks

Find leaks in your home with the Look & Listen test.

Look out for:

  • Damp patches
  • Changes to your wallpaper
  • Changes to your water bill

Listen out for:

  • Noisy pipework
  • Running water in your toilet cistern

What to do
if you have
a home leak

Once you’ve found your leak, or suspect you have one, it's important to get it sorted quickly with the help of a plumber.

While you wait for your plumber, contain the leak to prevent any further damage and make sure that the water doesn’t go to waste. Try reusing the water to care for your plants.

How to
prevent
home leaks

Treat your Look & Listen test like the MOT on your home. Keeping an eye, and ear, out for leaks in your home can help prevent water loss and serious damage to your home and wallet.

With HomeServe Plumbing and Drainage Plus insurance, you can be confident that problems with your property’s pipes, drains, toilets or tanks won’t stop you in your tracks.

And if your home is going to be empty for a while, remember to turn off your internal stop tap. This can help reduce the risk of returning to any serious damage.

What to do if you have a home leak

Think you've found a leak?

Use the new Leak Visit service and you could even get your small leaks fixed for free.

Book a Leak Visit

Think you have a larger leak?

All the pipes and plumbing on your property up to the boundary are your responsibility, so if you think you have a leak it’s important to get it fixed quickly.

From the list of plumbers from Watersafe to our payment plans, our team are here to help support you through the process of tackling your leaks.

How we're
tackling leaks

Our team finds leaks across our network using the latest technologies. From the thousands of sensors we have deep underground to the highly detailed satellite surveys we use – leaks have nowhere to hide.

We already beat our target and reduced leakage by 18.3% in 2023/24 against a target goal of 17%. We're confident we'll meet our commitment to reduce leakage by 20% by 2025.

Other ways to save water

Book a
Leak Visit

Get a FREE My Water Footprint Leak Visit! Upload a video of your leak, and our expert plumbers will assess if we can fix it as part of our leak repair service

Take the My Water Footprint quiz to uncover your water footprint and claim FREE LeakyLoo strips, and water-saving devices, tailored to your home

Our water-saving experts are here to help by fitting water-saving devices, sharing their top tips and they may even be able to fix small home leaks too. Book your home visit today.

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