Serving parts of North West London and the Home Counties.

Switched to a Metered Bill


Two years ago, we installed your water meter as part of our Water Saving Programme. Following your meter installation, we gave you a two-year period to compare your water usage and switch to a metered bill.

If you have not switched already, after two years we will automatically switch you to a metered bill. This will put you in control of your water usage and you will only pay for what you use.

Once you start receiving metered bills you cannot switch back to a non-metered bill.


Click here to read our Frequently Asked Questions for more information.


Here's how switching to metered bills works

Affinity Water metered billing infographic