Interruption to your water supply - Harpenden - AL5
Thursday 4th September 2025
No water
We’re really sorry you haven’t got any water. We’ve been made aware of a broken valve on Roundwood Park which may be causing this.
What we’re doing
Our repair team have stayed on Roundwood Park and are continuing to repair the broken valve. As soon as we know how much longer this will take, we’ll let you know.
We’re really sorry for the disruption. We’re working hard to get your water flowing again soon.
What you can do
Until we’ve sorted this, please avoid using your:
- Washing machine
- Dishwasher
- Electrical appliances that use water
If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.
We’re really sorry about this, we’re working to get your water back to normal as soon as possible.
We updated this message at 14:50 and we'll update it again after 16:50
What's happened so far
(14:40) All works were completed, we have had contact of customers with no water so the technician is on the way back to investigate.
(13:45) Technician on site has requested a shut to help with repairs.