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Interruption to your water supply - Cranbourne - SL4/SL5

Monday 1st September 2025

timeline image assessing the issue

No water in Cranbourne

We’re really sorry you haven’t got any water. We’ve been made aware of a burst water main on North Street which may be causing this.

Streets affected: North Street

What we’re doing

Our technician has assessed the burst and a repair team are on their way to help.

What you can do

Until we’ve sorted this, please avoid using your:

  • Washing machine
  • Dishwasher
  • Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We added this message at 19:45 and we'll update it again after 21:45


What's happened so far?

(19:40) The repair team ETA is 20:00.

(19:05) The second valve has been throttled and all customers are back in supply, there are 27 properties within the shut that will have no water, the streets affected list has been updated to reflect this.

(18:05) Our technician has opened the first valve and the pressure is increasing in the area.

(18:00) Our technician has located the mains burst on North Street, they will be throttling the mains to restore the water to the wider area, this may still be at low pressure. A repair team has been dispatched to site.

(16:45) A list of streets potentially affected by this has been added.

(16:10) Our loggers in your area have shown a drop in pressure, indicating a potential burst, a technician is on route to investigate.

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