Open water
Reforming the water industry.
The Government has launched a national programme called Open Water that will allow non-household customers (businesses, charities and public services) to choose their water and wastewater retailer for the first time, regardless of location.
The new market will work like many other open utility markets in the UK, such as telecoms, electricity and gas. The introduction of competition aims to drive down prices and improve customer service for consumers, whether they are the smallest charity or the largest corporation.
Having one water retailer also means companies can opt to have just one water bill, if they wish, for all of their sites/businesses wherever they are in the country.