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Do you have no water?
Use our checklist to help identify the cause of a loss of supply.
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To help you save water, save energy and save money, with every meter fitted we're offering a Home Water Efficiency Check (worth around £80) for FREE!
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You are here : At Home > My Water > Get winter ready
We can assist you in an emergency - If you or someone you know needs help during a water supply incident. e.g. those with a medical condition, such as home dialysis.
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Get winter ready
Dealing with frozen pipes
Our checklist outlines the steps you can take to prepare your home for the winter months.
Watch our guide on how to insulate your pipes
For further information and tips on how to prepare for winter, please visit WaterSafe and the Met Office.
Frequently asked questions
I want to replace my mains water pipe
Can I work on water pipes?
Who is responsible for the pipes in my home?
How do I deal with frozen pipes?
I have no water, what should I do?
What is a Waste of Water notice?
I have a leak on my external stop tap
My water is due to go off, but I can't manage without water.
How can I report a water leak?
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