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You will need to know where your inside stop tap is, in case there’s an emergency or you have to do some maintenance in your house.

  • Inside stop taps are normally under the kitchen sink or in the downstairs loo. You may find it in a garage or a utility room. If you can’t find it, check with your neighbours – they’re normally in the same place if your properties are similar.
  • Your stop tap may be next to your meter, if this is fitted inside. 
  • Turn the stop tap CLOCKWISE or to the right to turn the water OFF and ANTI-CLOCKWISE or to the left to turn it ON.
  • Go carefully because some of our stop taps only require a quarter of a turn, so don’t over-tighten them.
  • It's worth checking the stop tap is working properly by turning it on and off two to three times a year.
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