Serving parts of North West London and the Home Counties.

Service and Guidance for Builders and Developers

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We aim to provide as much support and guidance as our applicants request. Please select from the tabs below to view the information best suited to your needs.


Infrastructure Charges

Our Infrastructure Charges are currently set at £375.00.

You have to pay infrastructure charges on top of the cost of connecting a property to the water main and/or wastewater system (provided by Anglian Water, Southern Water or Thames Water depending on your location within our area). Each company can raise infrastructure charges for connecting premises for household purposes to a public water main or to a public sewer for the first time. Ofwat set an upper limit on this charge and this increases each year in line with inflation.


See below for details of our charges for new connections:

New Connections Charging Board Assurance statement 2018/19

Charging Arrangements for New Connections 2018/19

Charging Arrangements for New Connections 2019/20


Find out more about our Charges Scheme here >