Interruption to your water supply - Barnet - EN4
Wednesday 3rd December 2025
Your water is back on
We’re really sorry for the problems with your water today. We’ve fixed the burst water main and you’ll see your water flowing back to normal soon.
Appearance of your water
If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.
We updated this message at 16:45 and we'll remove it after 08:00 on Thursday 4th December
What has happened so far?
(16:40) The repairs have been completed.
(16:10) The repair team on site have tried to repair issue and use a clamp, butthe clamp is too big, so the correct fittings are on route to site. Estimated time of arrival for this is around 5 mins. The water is still shut off for customers.
(14:15) The mains pipe has been isolated, meaning customers will be without water. We will update as soon as we know when the water should be back.
(12:00) The bus has now been moved and the traffic management team are setting up. Once they have set up, our repair team can start the works. Our loggers have confirmed that the pressure has restored to the wider area since the valves were opened back up, 1 valve remains throttled. Customers within this zone may experience low pressure, customers who are located on higher grounds may experience no water.
(11:10) Traffic Management have arrived on site, they will set up once the bus has been removed.
(11:05) TFL are arranging the removal of the stationary bus - route 184.
(10:30) The mains has now been throttled in, meaning customers within this zone may experience low pressure, customers who are located on higher grounds may experience no water. Our team have contacted TFL to request removal of a bus which is parked stationary on site close to where the burst is located.
(09:55) The burst has been located outside Sainsbury's on East Barnet Road. A repair team is on route. Our technician has shut a valve to contain the burst, this will not affect your supply.
(08:30) A leakage technician is on route to assist our technician in locating the leak.
(07:50) A technician will be attending the area this morning to locate and investigate for a suspected burst main. Starting point will be along East Barnet Road.
(07:05) Our loggers in your area are showing a decrease of pressure. Our team are investigating this further.