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Interruption to your supply - KT12

6th November 2025

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No water in KT12

We’re really sorry you haven’t got any water or are experiencing a lower pressure than you are used to. We’ve been made aware of a burst water main which may be causing this.

What we’re doing

Our technician is on their way to your area to investigate and get your water flowing again soon.

What you can do

Until we’ve sorted this, please avoid using your:

  • Washing machine
  • Dishwasher
  • Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We added this message at 00:30 and we'll update it again after 04:30

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