Interruption to your water supply - London - N10,N11,N12, N14
Sunday 31th August 2025
Low Pressure in London
We’re really sorry if you are experiencing lower water pressure than normal. We’ve been made aware of a faulty valve on Colney Hatch Lane which may be causing this.
What we’re doing
Our technician is on their way to your area to investigate and get your water flowing again soon.
What you can do
Until we’ve sorted this, please avoid using your:
- Washing machine
- Dishwasher
- Electrical appliances that use water
If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.
We’re really sorry about this, we’re working to get your water back to normal as soon as possible.
We updated this message at 14:00 and will update once we have further information.
What's happened so far
(09:55) Low pressure is still showing on our network loggers. Technician is going back to investigate.
(08:50) Technician on site and will try opening another valve in the area to try and restore the pressure.
(08:00) Technician on route to investigate.