Live Service Alerts (3)
Interruption to supply - Bishops Stortford - CM17/CM22
Interruption to supply - Widdington - CB11/CB22
Interruption to supply - Dunmow - CM6
Stay prepared this winter.Simple steps can help protect your home, your pipes, and your water supply.
See how your daily habits impact local water sources and the environment. Take our quick quiz to find out how small changes at home can help keep life flowing and save you money.
Got a leak? Tell us about it in minutes. Our expert plumbers will assess and fix qualifying leaks, completely FREE of charge. Don’t wait for small drips to become big problems.
Help & Support
We supply high-quality drinking water to 3.9 million customers. From finding and fixing leaks fast, to reducing what we take from the environment, we're doing everything we can to save water
Billing
Did you know it takes around 8.5 million litres of water to produce the paper we use for bills each year? Going paperless means you can view your bills online, whenever you choose.
We offer personalised services to customers who may need a little more support - whether it’s for a short time or longer. It’s free and helps us make sure we give you the right support when you need it.