Live Service Alerts (2)
Interruption to your water supply - Luton - LU5
Interruption to your water supply - Hertford - SG13
Our experts can check your home for leaks and water-saving opportunities. We’ll help fix leaks and provide advice to save water and reduce your bills.
If you're having trouble paying, we're here to help. You may be eligible for a discount on your water bill.
Stay prepared this winter. Simple steps can help protect your home, your pipes, and your water supply.
Help & Support
We supply high-quality drinking water to 3.9 million customers. From finding and fixing leaks fast, to reducing what we take from the environment, we're doing everything we can to save water
Billing
Did you know it takes around 8.5 million litres of water to produce the paper we use for bills each year? Going paperless means you can view your bills online, whenever you choose.
We offer personalised services to customers who may need a little more support - whether it’s for a short time or longer. It’s free and helps us make sure we give you the right support when you need it.