We have many payment options to suit your needs, including splitting your payments over the year, calling our 24-hour automated payment line or easily paying online using Google Pay or Apple Pay.
The water we drink comes from the same groundwater sources that also support our local rivers and streams. By saving water, we leave more for the environment, nature’s survival and our local streams.
Water powers everything we love, from your cuppa to your local football pitch. But we’re using more than we should. Please try to use what you need to keep water flowing. Let’s all do our bit now to save water and protect it for the future.
Help & Support
We supply high-quality drinking water to 3.9 million customers. From finding and fixing leaks fast, to reducing what we take from the environment, we're doing everything we can to save water
Billing
Did you know it takes around 8.5 million litres of water to produce the paper we use for bills each year? Going paperless means you can view your bills online, whenever you choose.
We offer personalised services to customers who may need a little more support - whether it’s for a short time or longer. It’s free and helps us make sure we give you the right support when you need it.