We're committed to supplying you with high quality drinking water.
We work hard to ensure an excellent service to our customers and communities. We do this through our 'Source to Tap' strategy. It allows us to manage our water supplies responsibly and make sure every drop meets strict safety and quality standards.
Check the water and quality in your area
If you want to check out the water quality in your local area, all you need is your postcode.
Our range of water quality topics
Common water quality topics you may have about your water
The team behind it all
Our Catchment Management team regularly monitors the rivers and groundwater in our communities. Our treatment facilities use some of the latest technology to monitor and remove any substances that could affect water quality. This can also be the taste or safety. This way your water stays clean and reliable.
Our operations staff and water quality experts work around the clock to ensure that the water is safe to drink. We take samples of the water we supply at all stages of the process.
How do we regulate the water?
The Drinking Water Inspectorate (DWI) regulates the quality of drinking water in England and Wales. We forward samples of the results to the DWI every month throughout the year. Each year the DWI publishes a detailed report showing drinking water quality data and results of the audits. Here they will show any other checks they have carried out throughout the year. This report, and other information on drinking water quality, is available on the DWI’s website
Still need help?
Our team is here to answer any questions about your water. Contact us or check our FAQs.