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Help with high consumption

If you're worried about how much water you are using, checking for leaks within your home could help explain why. Property expert Sarah Beeny and plumber Ian Briggs are here to tell you about how you can find home leaks. There are also other reasons why your bill is high too:

  • Think whether or not you're using more or too much water. Check out our top water-saving tips!
  • Look for obvious causes, such as, more people at your property, a new garden needing more water, etc.
  • Are you turning the tap off while you clean your teeth or taking long power showers?

If this doesn't help, check you don't have a leak. If you have a meter this is easy to check.

  • Make sure all the taps in the house are turned off and the toilet hasn't just been flushed.
  • Make sure the dishwasher and washing machine are turned off.
  • Go to your meter. In the centre of the meter face there's a little dial, just below the numbers. It could be a little silver disk or a cog shaped disk. If this is moving, you more than likely have a leak.
  • Is the leak inside? Check toilets and taps for drips or movement in the water in the toilet pan. If you don't see anything check outside. 
  • Is the leak outside? Turn off the inside stop tap and recheck the meter. If the little dial is continuing to turn, it may be that you have a supply pipe leak. We recommend you contact to find approved plumbers who can help.
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