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You are here : At Home > Metering > Switching
If you have not switched already, after two years we will automatically switch you to a metered bill. This will put you in control of your water usage and you will only pay for what you use.
Once you start receiving metered bills you cannot switch back to a non-metered bill.
We will write to you again before this happens.
You will not be able to switch back to a non-metered bill.
You will receive a new metered bill that shows the change from a non-metered bill to a metered bill, normally within the next 20 days.
If you pay by direct debit, you don't need to do anything we'll adjust your payments for you.
All future bills will follow at regular six monthly intervals.
That's it! You are now in control of your water usage and will only pay for the water you use.
Frequently asked questions
How do I switch to a metered bill after a compulsory meter is installed?
When I switch when will I receive my first metered bill?
My meter has been fitted, what happens next?
Can I change back to an non metered bill?
I don't want to be billed on my meter, can I choose?
Who is paying for metering customer properties?
What will my first metered bill look like?
Will I save on a meter?
Is the Water Metering Programme a way of making money ?
Can I water my garden if I have a meter?
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
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