Reducing 
demand
To reduce water demand, we are investing in our metering and Smart Metering programmes. These help our customers understand how much water they are using, and create more opportunities to save water and money.
As part of our new Smart Metering programme, we’re aiming to install more than 350,000 smart meters in households by 2030. Smart Meters provide real-time information about your water usage, helping you save even more.
More than 3 in 4 of our customers are already saving money on a water meter. If you don’t already have a meter, why not apply for one today?
On top of saving money, your meter will:
- help you save water
- make sure you only pay for the water you use
- make it easier for us to stop leaks, reducing water waste
- help our local environment, by leaving more water in our rivers and streams
- we're also piloting Smart Meters, which provide real-time information about water usage, helping you to save even more.
Apply for a water meter