Interruption to your water supply - Dover - CT16
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Customer Challenge Group
Our independent Customer Challenge Group advise, challenge and support us in development of our plans to ensure they reflect customer's priorities.
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River Lea restoration
Find out about the improvements we have made to the River Lea at Manor Park over the summer.
Investor Relations, Finance Department
Affinity Water Limited
Tamblin Way Hatfield
Hertfordshire AL10 9EZ
Our business plan
Every five years, all water companies are required to submit a Business Plan to Ofwat, the economic regulator.
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Frequently asked questions
Here are some of our commonly asked questions
Will I save on a meter?
Can I add or remove someone from my account?
How do I cancel my Direct Debit?
I am moving house, what do I need to do?
What is the Low Income Fixed Tariff
Do I have to have a meter?
How can I pay my bill?
I want to replace my mains water pipe
Who is responsible for the pipes in my home?
How can I report a water leak?
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
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