Interruption to your water supply - Matching - CM5/CM17/CM22
Tuesday 4th November 2025
Your water will be back on
We’re really sorry for the problems with your water today. We’ve fixed the burst water main and you’ll see your water flowing back to normal soon.
Appearance of your water
If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.
We updated this message at 08:00 and we'll remove it 12:00.
What's happened so far?
Wednesday 5th November 2025
(05:45) Flushing the water main is still ongoing.
(01:50) Repair complete and the water pressure in the main is restoring.
Tuesday 4th November 2025
(19:20) Once the fire has been put out, our technicians will be shutting the mains to contain the burst, customers on Hobbs Cross Road and Chalk Lane will have no water once this takes place until the repairs have been completed. We will let you know when this will happen.
(19:10) The fire brigade are currently on Hobbs Cross Road working on putting out a fire, this caused for one of our mains to burst.
(18:45) Technicians on route to investigate.