Interruption to your water supply - Pinner - HA5
Thursday 30th October 2025
No water in Pinner
We’re really sorry you haven’t got any water. We’ve been made aware of a burst water main on Merideth Close which may be causing this.
What we’re doing
Our repair team are working to repair the burst water main on Merideth Close. However, we’re awaiting the arrival of Cadent Gas before our works can be completed.
Once we know how long this will take, we’ll let you know as soon as possible.
We’re really sorry for the disruption. We’re working hard to get your water flowing again soon.
What you can do
Until we’ve sorted this, please avoid using your:
- Washing machine
- Dishwasher
- Electrical appliances that use water
If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.
We’re really sorry about this, we’re working to get your water back to normal as soon as possible.
We added this message at 18:50 and we'll update it again after 20:50.
What's happened so far
(18:50) A new mains pipe is currently being connected up and this should be restoring water to some customers.
(17:40) Repairs are still underway. However, due to unforeseen circumstances, we’re currently waiting for Cadent Gas to arrive on site before we can restore your water supply. We appreciate your patience while we work to resolve this.
(15:30) Mains have been isolated for team to complete repair
(14:55) Technician on site throttled the mains to lower pressure to assist repair