Interruption to your water supply - Guildford - GU3
Thursday 23rd October 2025
No water in Guildford
We’re really sorry you haven’t got any water. We’ve been made aware of a burst water main on Keens Lane which may be causing this.
Streets affected: Findlay Drive, Keens Lane and Sime Close
What we’re doing
Our repair team has arrived on Keens Lane and are now digging to expose the burst pipe. We should know how long this will take us to repair once we have exposed the pipe.
We’re really sorry and we’re working hard to get your water flowing again soon.
What you can do
Until we’ve sorted this, please avoid using your:
- Washing machine
- Dishwasher
- Electrical appliances that use water
If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.
We’re really sorry about this, we’re working to get your water back to normal as soon as possible.
We added this message at 08:55 and we'll update it again after 10:55
What's happened so far?
(08:50) The road closure has now been set up and our repair team are setting up to begin excavating.
(07:10) A rezone is now in place and most of the network is now back in full supply, properties within the shut zone will have no water until the repairs are completed, please see the streets affected above.
(06:15) The burst has been throttled down and the pressure has restored to those who had no water, we are currently working on a rezone in order to complete the repairs and reduce the impact on the network.
(04:25) A list of potential streets affected has been added, please click on the link above.
(04:15) Our loggers are showing a potential burst in your area, a technician is on route to investigate, you may experience no water or low pressure.