Interruption to your water supply - Hitchin - SG4
Friday 5th September 2025

No water in Hitchin
We’re really sorry you haven’t got any water. We’ve been made aware of a burst water main on High Street which may be causing this.
To find out if your streets affected, please click here
What we’re doing
Our repair team have stayed on High Street and are continuing to repair the burst water main. As soon as we know how much longer this will take, we’ll let you know.
We’re really sorry for the disruption. We’re working hard to get your water flowing again soon.
What you can do
Until we’ve sorted this, please avoid using your:
- Washing machine
- Dishwasher
- Electrical appliances that use water
If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.
We’re really sorry about this, we’re working to get your water back to normal as soon as possible.
We added this message at 17:30 and we'll update it again after 19:30
What's happened so far?
(17:25) The initial repair has been completed and the mains was charged back up, however, on charge up the mains burst again. The mains has been shut again to repair the burst part.
(14:55) The mains has been shut, customers within this zone will have no water until the repairs have been completed.