Interruption to your water supply - Staines - TW18
Friday 1st August 2025
Your water is back on
We’re really sorry for the problems with your water today. We’ve fixed the broken valve and you’ll see your water flowing back to normal soon.
Appearance of your water
If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.
We updated this message at 13:50 and we'll remove it after 17:50
What's happened so far?
(13:45) The repairs have been completed, all customers are back in supply.
(13:10) The valve will be replaced shortly and ETA of 1 hour has been given.
(11:20) Technician on route to investigate.