Monday 21st July 2025

Your water will be back on soon

We’re really sorry for the problems with your water today. We’ve fixed the burst water main and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 02:50 and we'll remove it after 08:00.

What's happened so far

Monday 21st July 2025

(01:40) Repair has been completed and main is recharging, customers should now see their water restoring.

(00:40) Main has been shut in to carry out repair this may cause some no waters. 

(00:30) Live repair has been unsuccessful as too much water on site. 

Sunday 20th July 2025

(22:45) Burst has been confirmed.

(21:00) First no water call after burst has been reported, technician dispatched to investigate.