Tuesday 1st July 2025

No water in Saffron Walden

We’re really sorry you haven’t got any water. We’ve been made aware of a broken valve on Thorpe Lea Close which may be causing this.

Streets affected: Thorpe Lea Close and Walden Road

What we’re doing

Our repair team have stayed on Thorpe Lea Close and are continuing to repair the broken valve. As soon as we know how much longer this will take, we’ll let you know.

We’re really sorry for the disruption. We’re working hard to get your water flowing again soon.

What you can do

Until we’ve sorted this, please avoid using your:

• Washing machine
• Dishwasher
• Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We updated this message at 13:20 and we'll update it again after 15:20

What's happened so far?

(13:15) Our technician has shut the mains for the repairs to continue, customers within this shut will have no water, please see streets affected above.

(11:20) Team on site have requested a shut of the mains as the ferrule has blown, a technician is on route.