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Wholesale Operational Service Desk
A dedicated, primary point of contact for all Retailer enquires and services.
0345 350 3677
Monday to Friday 8:30am - 5:00pm
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You are here : At Home > Retailers > Hydrant licence > Apply for hydrant use
To access our water network, you’ll need to apply for a hydrant licence.
We do not hire or sell standpipes. Good-condition standpipes that are fitted with an approved Double Check Valve can draw water from our network with the appropriate valid hydrant licence.
Please note: If the form is not completed within 20 minutes, the page will expire, and your information will be lost. If you think that your application may have been lost, as you haven't been contacted by a member of the team at least 3 days after you submitted your application, please get in touch with us at firstname.lastname@example.org
Fields marked with * are mandatory.
If you choose to apply for an annual licence, you’ll be asked to use points on our approved washout list. These are pre-checked points. The washout list will detail any restrictions.
If you’re applying for a Short-Term licence, we will check the hydrant/washout before use to ensure it is suitable. Please allow up to 7 days for us to put your licence in place.
You can either use hydrants from our approved washout list or use a hydrant/washout at a specific location. You’ll be asked to provide the location details below.
Note: Should you wish to use hydrants/washouts throughout Affinity Water supply area you’ll be required to use ones from the approved washout list.
We do not sell or hire standpipes. The Hydrant Licence will be subject to you using your own standpipe. It must be in good condition and fitted with an approved Double Check Valve to protect against backflow.
Please note: For customers wishing to use a 63mm hydrant, the minimum charge band is 1-10 cubic metres/day.
We’re currently unable to provide standpipes for hire or sale. However, we operate with unmetered standpipes and have always allowed customers to use their own standpipe(s). The standpipe(s) must be in good condition and fitted with a working double-check valve.
Please Note: All standpipes must be in good working order and have a working Double Check Valve fitted.
For each item of equipment other than standpipes, please provide the vehicles registration number if the vehicle is mobile or serial number if the vehicle is immobile.
Please state the method of protection against backflow at:
You'll be charged VAT.
If your predominant trading activity falls under one of the following headings then you are liable to pay VAT on your water charges.
Please note: This is a legal declaration which may be seen by an inspector from H M Revenue and Customs. If you make a false declaration, you may be prosecuted or fined.
* Division 2 covers extraction of minerals and ores other than fuels & manufacture of metals, mineral product and chemicals.
In case we have a query with your form please enter a contact email address here.
Please read the terms and conditions of hydrant use (opens in a new tab/window).
By pressing SUBMIT, I certify that the details given are accurate and that any change in equipment, add location, or consumption will be notified to Affinity Water.