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To access our water network, you’ll need to apply for a hydrant licence.

We do not hire or sell standpipes. Good-condition standpipes that are fitted with an approved Double Check Valve can draw water from our network with the appropriate valid hydrant licence.

Please note: If the form is not completed within 20 minutes, the page will expire, and your information will be lost. If you think that your application may have been lost, as you haven't been contacted by a member of the team at least 3 days after you submitted your application, please get in touch with us at

Fields marked with * are mandatory.

Licence required

If you choose to apply for an annual licence, you’ll be asked to use points on our approved washout list. These are pre-checked points. The washout list will detail any restrictions.

If you’re applying for a Short-Term licence, we will check the hydrant/washout before use to ensure it is suitable. Please allow up to 7 days for us to put your licence in place.

Company contact details

Site contact details

Hydrant and/or Washout Location

You can either use hydrants from our approved washout list or use a hydrant/washout at a specific location. You’ll be asked to provide the location details below.

Note: Should you wish to use hydrants/washouts throughout Affinity Water supply area you’ll be required to use ones from the approved washout list.

Location 1

Location 2

Location 3

Water usage

NOTE: Please provide the dates below to prevent any delay with your application.

Standpipe details

We do not sell or hire standpipes. The Hydrant Licence will be subject to you using your own standpipe. It must be in good condition and fitted with an approved Double Check Valve to protect against backflow.

Please note: For customers wishing to use a 63mm standpipe, the minimum charge band is 1-10 cubic metres/day.

We’re currently unable to provide standpipes for hire or sale. However, we operate with unmetered standpipes and have always allowed customers to use their own standpipe(s). The standpipe(s) must be in good condition and fitted with a working double-check valve.

Using your own standpipe(s)

Please Note: All standpipes must be in good working order and have a working Double Check Valve fitted.

Water tank use (if applicable)

Protection from contamination

For each item of equipment other than standpipes, please provide the vehicle type and registration number if the vehicle is mobile or serial number if the vehicle is immobile.

Vehicle types


Please state the method of protection against backflow at:

VAT information

You'll be charged VAT.

If your predominant trading activity falls under one of the following headings then you are liable to pay VAT on your water charges.

Please note: This is a legal declaration which may be seen by an inspector from H M Revenue and Customs. If you make a false declaration, you may be prosecuted or fined. 

* Division 2 covers extraction of minerals and ores other than fuels & manufacture of metals, mineral product and chemicals.

Other information

In case we have a query with your form please enter a contact email address here.

Terms and conditions

Please read the terms and conditions of hydrant use (opens in a new tab/window).

By pressing SUBMIT, I certify that the details given are accurate and that any change in equipment, add location, or consumption will be notified to Affinity Water.


Data protection: The information you provide may be used by Affinity Water to provide you with water services, give you information about your water supply and manage your account; including the collection and recovery of charges. We also collect charges on behalf of Thames Water and Anglian Water who provide sewerage services in our supply area. Read our full privacy policy.

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