Wholesale Operational Service Desk
A dedicated, primary point of contact for all Retailer enquires and services.
0345 350 3677
Monday to Friday 8:30am - 5:00pm
To find out more about how we charge you for the supply of water and other services, view our charges schemes.
Find out more
Working in your area
Find out if any short-term planned works are happening in your area
Short-term planned works
Got a question?
We have a list of frequently asked questions that may help you.
View our FAQs
Hello. Sign in.
You are here : At Home > Retailers > Hydrant licence > Apply for hydrant use
This is an application form for Hydrant Use/Hire of Standpipe.
Fields marked with * are mandatory.
If you choose to apply for an Annual hydrant licence, you will be asked to use points on our Washout list.
If you are applying for a Short Term Licence, please allow up to 5 days for us to put your licence in place.
Please note: If the form is not completed within 20 minutes, the page will expire and your information will be lost. If you think that your application may have been lost, as you haven't been contacted by a member of the team at least 3 days after you submitted your application, please get in touch with us.
You can either use hydrants on our Washout list or use hydrants at a specific location.
Note: Should you wish to use hydrants throughout Affinity Water supply area you will be required to use (Washout) hydrants from a designated list.
Please complete the following section Using your own standpipe if you are using your own standpipe or the if you would like to hire or purchase one from us complete the section titled Hiring and Purchasing a Standpipe.
Please note: For customers wishing to use a 63mm standpipe, the minimum charging band is 1-10 cubic metres/day.
Please Note: All standpipes must be in good working order and have a working Double Check Valve fitted.
Affinity Water can provide 19mm and 63mm standpipes for hire and purchase.
Please Note: All of our Standpipes are Unmetered
For each item of equipment other than standpipes, please provide the vehicles registration number if the vehicle is mobile or serial number if the vehicle is immobile.
Please state the method of protection against backflow at:
You will be charged VAT on any items you hire or buy and for the cost of this service. You may also be charged VAT on the water you use.
If your predominant trading activity falls under one of the following headings then you are liable to pay VAT on your water charges.
Please note: This is a legal declaration which may be seen by an inspector from H M Revenue and Customs. If you make a false declaration, you may be prosecuted or fined.
* Division 2 covers extraction of minerals and ores other than fuels & manufacture of metals, mineral product and chemicals.
In case we have a query with your form please enter a contact email address here.
Please read the terms and conditions of hydrant use (opens in a new tab/window).
By pressing SUBMIT, I certify that the details given are accurate and that any change in equipment or consumption will be notified to Affinity Water.
Please note : you will not be authorised to use any hydrants until the appropriate fee has been paid (subject to conditions) and a written licence and standpipe tag(s), where applicable, have been issued.
We will send you an acknowledgement of your application. If you do not receive the email, your application may not have been submitted successfully.
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
Website design & build by Switch