Serving parts of North West London and the Home Counties.

Notifying of a death

Thank you for contacting us at that this difficult time.

Please use this form to tell us about the death of someone who was named on a bill as an account holder. Once you have completed the form, we'll do the rest and, if we have any questions, we will get in touch.

Please try to answer the questions below, as fully as possible, and use the comments box at the end of the form to tell us anything else about the account that you need to. We don't keep details of anyone who was not named on a bill, so you don't need to tell us about them.

Fields marked with * are mandatory.

  • 1Contact and account details

  • 2Future water use

Contact details

Name of contact *Please give your name or, if appropriate, the name of the person we should talk to if we have any queries.
Relationship to the deceased *
Telephone number *Please give a telephone number we can use if we have a query. This can be a mobile number.
Email addressWe will use the email address you give to send a copy of the completed form.
If possible, please provide a second contact number e.g. your mobile number or landline.

If appropriate, please give an alternative address for correspondence.

About the deceased

Name of deceased *
Address of property including postcode *Please give the supply address of the property where the deceased was named as account holder.
Date of Death (dd/mm/yyyy) *