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Customer Challenge Group
Our independent Customer Challenge Group advise, challenge and support us in development of our plans to ensure they reflect customer's priorities.
More about the CCG
Community Engagement Fund
Our Community Engagement Fund supports charities and community groups with funding for projects.
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River Lea restoration
Find out about the improvements we have made to the River Lea at Manor Park over the summer.
River Lea
Investor Relations, Finance Department Affinity Water Limited Tamblin Way Hatfield Hertfordshire AL10 9EZ
investor.relations@affinitywater.co.uk
Our business plan
Every five years, all water companies are required to submit a Business Plan to Ofwat, the economic regulator.
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Investor reports
See the latest Annual financial reports and investor updates.
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Tender opportunities
Are you a supplier based in our supply area? We work to encourage the best possible participation in our procurement process.
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Frequently asked questions
Here are some of our commonly asked questions
Will I save on a meter?
Can I add or remove someone from my account?
How do I cancel my Direct Debit?
What is the Low Income Fixed Tariff
How can I pay my bill?
I need help paying my bill
Can I pay monthly?
I am moving house, what do I need to do?
Do I have to pay a bill for a empty home?
Do I have to have a meter?
© , Affinity Water Limited. Registered in England No.02546950.
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
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