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Your feedback is very important to us

Good or bad, we'd love to hear your thoughts on how we're doing. We will make sure that your feedback is passed on to the right people to review.

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Please provide details of your experience.

We would really like to be able to call you to discuss your feedback.

If you are happy to be contacted please provide a telephone number, or alternatively an email address.


Data protection: The information you provide may be used by Affinity Water to provide you with water services, give you information about your water supply and manage your account; including the collection and recovery of charges. We also collect charges on behalf of Thames Water and Anglian Water who provide sewerage services in our supply area. Read our full privacy policy.

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