How are we doing?
View our frequently asked questions >
contact us >
New customer? Start here.
Customer Challenge Group
Our independent Customer Challenge Group advise, challenge and support us in development of our plans to ensure they reflect customer's priorities.
More about the CCG
River Lea restoration
Find out about the improvements we have made to the River Lea at Manor Park over the summer.
Investor Relations, Finance Department
Affinity Water Limited
Tamblin Way Hatfield
Hertfordshire AL10 9EZ
Our business plan
Every five years, all water companies are required to submit a Business Plan to Ofwat, the economic regulator.
View our plan
See the latest Annual financial reports and investor updates.
View our reports
Are you a supplier based in our supply area? We work to encourage the best possible participation in our procurement process.
View our tenders
Hello. Sign in.
You are here : At Home > Corporate > Environment > Climate change
As a community-focused water company, we have a responsibility to adapt to climate change and reduce our own carbon emissions, and have outlined these commitments in our Environment Policy.
We have worked hard to put appropriate measures in place to ensure we can effectively manage the future uncertainties climate change may bring. Since 2010 these have included:
Our future key actions to address climate change are outlined in our latest Climate Change Adaptation Report.
We measure our performance annually as we recognise that we are a large user of energy.
This energy is used to: lift water from rivers and underground aquifers, for treatment processes needed to ensure the water we supply is ‘wholesome’, to move water around our network and to pressurise the water for our customers’ use. We also use energy to service our offices and depots and for driving our vehicles.
Our Business Plan 2015 to 2020 sets out our approach to energy management in which we forecast to reduce our energy demand by 4% in the next five years. We will do this in a number of ways including:
Investing in reducing our energy usage provides the best value for money to reduce costs and emissions. Our Carbon emissions will also fall due to the large scale decarbonisation of the UK’s power supply.
Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
Website design & build by Switch