Interruption to your water supply - Folkestone - CT20
Tuesday 11th November 2025
Your water will be back on
We’re really sorry for the problems with your water today. We’ve fixed the third party damage and you’ll see your water flowing back to normal soon.
Appearance of your water
If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.
We updated this message at 15:40 and we'll remove it after 17:40
What has happened so far
(14:33)The mains was shut at 14:33 then re opened at 15:03. The team onsite are now flushing the pipework. Low pressure may be expected dring flushing.
(13:04) The mains were throttled meaning customer impact would be low pressure at this time.
(12:30) We have been made aware of third party damage to one of our pipes on Guildford Street.