Monday 21st July 2025

Your water is back on

We’re really sorry for the problems with your water today. We’ve fixed the broken valve and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 12:40 and we'll remove it after 16:40

What's happened so far?

(12:35) The repairs have been completed and all customers are back in supply of water, our technician will be flushing the mains for 1 hour, this will have no impact on your supply.

(12:25) The pressure hasn't held as expected due to the flow of the water at the ferrule, customers on Cliff Road may experience no water and low pressure.

(11:45) Technician on site has throttled the mains in order to assist the team with the repairs, customers on Cliff Road may experience low pressure.