Friday 20th June

Because of the warmer weather, many of us are using much more water. This means you may notice lower pressure or no water when demand is higher in your area. We want to let you know that we’re on the case and our teams are working around the clock to make sure we get enough water to you and your community.

There is enough for everyone if we all use only what we need. You can help your community by using less, which will make a big difference, meaning there’s more to go around. You can find our top water-saving tips here.

Why has this happened?

During periods of hot weather, there’s always an increase in demand for water, for things like watering plants or filling up paddling pools. This can lead to low water pressure or supply interruptions because it’s not possible to move such a high volume of water through the pipes quickly enough.

Just like at home, if you’re showering and someone else is using the tap or flushes the toilet you might notice the pressure is lower. The same thing can happen on a bigger scale. So, when lots of people in your area are using water at the same time (Eg. first thing in the morning or in the evening), this can affect the pressure coming through your taps.

What are we doing?

Our teams are working tirelessly to keep your water flowing. When demand is high, we work hard to keep our storage tanks topped up and run our pumps at full capacity.

When will my pressure return?

It is possible you may see further impacts to your pressure if we see higher water use than normal in your area. Because a lot of us are spending more time at home, and with the weather getting warmer, it means that many of us will be using much more water than we usually do.