Thursday 12th June 2025

Your water is back on

We’re really sorry for the problems with your water today. We’ve fixed the third party damage and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 19:35 and we'll remove it after 08:00 on Friday 13th June

What's happened so far?

(19:30) Repairs have been completed, all customers are back in supply.

(18:45) Team are preparing to fit the ferrule clamp, ETA given 30 minutes.

(17:10) The pump has now arrived on site.

(16:30) The team have managed to get the broken ferrule out and are waiting for a pump to arrive on site.

(16:00) All customers are expected to have water, albeit at low pressure.

(15:30) The main has been shut to start repairs.

(14:40) Technician on route to investigate.