Search Menu Toggle
Close Menu

Interruption to your water supply - Staines - TW18

Tuesday 25th March 2025

timeline-image-restoring

Your water will be back on 

We’re really sorry for the problems with your water today. The valve has been reopened and the pressure loggers are now showing as normal.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 14:45 and we'll remove it after 18:45


What's happened so far

(14:20) The pressure in the area is now showing as restored.

(13:50) The technician had found that some local builders had used one of our valves, We are currently opening up the valve and monitoring pressures until they have restored to normal levels. 

(13:45) Technician on route to investigate.

Icon

Sign up for text alerts

Please note that updates will be sent between 8am-10pm.

Enable Recite