Serving parts of North West London and the Home Counties.

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If you wish to contact Developer Services


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My Developments

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0345 357 2428 *Calls are recorded for training and monitoring purposes

Monday to Thursday 8:30am - 5:00pm

Friday 8:30am - 4:30pm


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Write to us at:

Developer Services

Affinity Water Ltd

Tamblin Way



AL10 9EZ


Developer Services Management Team

If you are having difficulties or require some support and guidance with an application, please contact a member of our team who will be happy to help

Jason Forster: Programme Manager Developer Services

Please contact Jason if you are unable to resolve your Developer Services query through the relevant Management escalation process.

Contact No. 07753 780 162


Filipe Estacio: Strategy and Stakeholder Manager

Please contact Filipe with ‘My Development’ Portal issues or complex queries relating to Developer Services processes. This may include NAV guidance, Charging Arrangements, Code for Adoption queries etc.

Contact No. 07814 775 712


Terri Budgie: New Services Manager

Please contact Terri with queries or escalations relating to new service connections on an existing network and where you have not been able to resolve with one of our Project Managers.

Contact No. 07971 240 320


Neil Buckley: New Mains Manager

Please contact Neil with queries or escalations relating to a project/scheme that involves new mains installation and associated service connections, diversions or Self-Lay activity and where you have not been able to resolve with one of our Project Managers.

Contact No. 07775 016 481


Jordan Scott: Project Admin Team Leader

Please contact Jordan for escalations related to the Affinity Water application process and new or on-going complaints involving Developer Services activity.

Contact No. 07966 242 384