We are the largest water-only supplier in the UK and we are committed to delivering a high quality water service to all our customers.
Our vision is to be the UK’s leading community-focused water company.
We provide over 900 million litres of water each day to over 78,000 non-household connections and 1.4 million homes.
We manage over 100 water treatment works and over 16,500 km of water mains – the distance from London to Sydney.
Our supply area covers parts of Bedfordshire, Berkshire, Buckinghamshire, Essex, Hertfordshire, Surrey, the London Boroughs of Harrow and Hillingdon and parts of the London Boroughs of Barnet, Brent, Ealing and Enfield. We also supply water to the Tendring peninsula in Essex and the Folkestone and Dover areas of Kent.