Tuesday 25th October 2022 - Wednesday 26th October 2022

Your water will be back on

We’re really sorry for the problems with your water today. We’ve fixed the burst water main and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 17:15 and we'll remove it after 08:00 Thursday 27th October 2022

What's happened so far

(15:00 - Wednesday 26th October) We're redirecting water so that we can bring supply back at low pressure.

(10:40 - Wednesday 26th October) Repair team are on site and have extended the excavation to reach the burst water main.

(08:25 - Wednesday 26th October) Repair team are on site and are continuing to repair the burst water main.

(00:00 - Wednesday 26th October) Our team have isolated the damaged section of water main, this means all customers should now have a water supply. The team will continue to repair the damaged pipe.

(22:40 - Tuesday 25th October) Technician on route to investigate.