Wednesday 6th July

Your water will be back on

We’re really sorry for the problems with your water today. We’ve fixed the fault at your local pumping station and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 20:00 and we'll remove it after 08:00

Our team are on their way to the area to find out what may be causing the issues in your area.

To find out if your street is affected, please click here

We updated this message at 19:00 and we'll updated it again at 21:00

No water in Lightwater

We’re really sorry you haven’t got any water. We don’t know what’s causing this, but our technician is on their way to your area to find out.

What you can do

Until we’ve sorted this, please avoid using your:

• Washing machine
• Dishwasher
• Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We added this message at 18:25 and we'll update it again after 20:25