Not registered?

Register today

Hello. Sign in.

My Account

You are here : At Home > Alerts & planned works

Appearance of your water supply- Sidney Street- Folkstone- CT19

Friday 26th February 2021

Good news!

Your water should be back to normal as we’ve now cleared the cloudy water in our pipework. Thank you for your patience, we’re really sorry for any inconvenience.

What you can do

Now that our technician has cleared our pipework, you may still have cloudy water in your own pipework. You can help fix this by running your cold tap until its clear.

To find out more, please click here.

We updated this message at 17:40 and we'll remove it after 08:00 Saturday 27th February 2021

Appearance of your water

We’re aware that you and your neighbours may have cloudy water, we’re really sorry about this. Please don’t worry, this isn’t harmful to you.Cloudy water is just small air bubbles trapped in our pipework.

What we’re doing

One of your local technicians is on their way to your area to find out why this has happened. To find out more about cloudy water, please click here.

We’re really sorry about this and thank you for your patience.

We updated this message at 17:40 and we'll update it again after 21:40

SMS alert updates

Note: Messages sent between 0800 & 2200.

Mobile Number:

Reported Alert:

Enable Recite