Wednesday 20th January 2021

Your water will be back on by 22:50

We’re really sorry for the problems with your water today. We’ve fixed the burst water main and you’ll see your water flowing back to normal soon.

Appearance of your water

If your water is discoloured or cloudy, don’t worry this is normal. We know it doesn’t look nice, but it’s not harmful and you can help by running your cold tap until it’s clear. To find out more, please click here.

We updated this message at 22:50 and we'll remove it after 8am, Thursday 21st January

What we’re doing

We've successfuly restored our customers water supplies in the wider area. However, those residing in Fitzwilliam Court may still experience a loss in supply.

Our repair team are awaiting additional fittings to arrive to site, to continue working to fix the burst water main. Once we know how long this will take, we’ll let you know as soon as possible.

We’re really sorry about this and thank you for your patience.

We updated this message at 21:40 and we'll update it again after 23:40

No water in Borehamwood

We’re really sorry you haven’t got any water. We’ve been made aware of a burst water main on Lyndhurst Walk which may be causing this.

What we’re doing

Our repair team are working hard to fix the burst pipe and get your water back to normal soon. Your water should be flowing again within the next 30 mins - 1hour, providing no complications.

Affected Streets:

• Alconbury Close
• Eaton Way
• Fitzwilliam Court
• Lyndhurst Walk
• Nolan Path
• Templeton Court

What you can do

Until we’ve sorted this, please avoid using your:

• Washing machine
• Dishwasher
• Electrical appliances that use water

If you still have water, we recommend you put some in your kettle or fridge for drinking in case your water needs switching off for the repair.

We’re really sorry about this, we’re working to get your water back to normal as soon as possible.

We added this message at 21:05 and we'll update it again after 23:05