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There are a few pieces of information you'll need to tell us about your move.

Having these to hand will help you submit your move quickly so you can get back to your day. We'll take care of the rest.

Step 1: Checklist

What you'll need

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  • The date you're moving out of your current home: You can tell us up to 30 days before your move
  • A forwarding address: This is where we'll send your final bill​
  • Who's moving into your current home (if known)​
  • A meter read (if you have one)​: If you have a meter you can give us a read, otherwise we'll estimate the reading to calculate your final bill. Here's a step-by-step guide on how to read your meter​

Step 2: What's the postcode of your new home?

To find out who your water company is visit WaterUK and enter your new postcode to find out.

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