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Need extra help?
The Priority Services Register (PSR) is free to join. It helps us know who may require extra help, and look after any customers with communication, access or health needs.
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Do you need a statement?
View a summary of your latest bills and payments with My Account. You can also download and print copies of your statement.
Apply for a water meter
Having a meter really puts you in control of your bill.
You can see how much water you use and if you use less water you are also likely to save on your energy bills!
We are here to make your move easy.
It takes just 5 minutes to tell us online.
Do you have no water?
Use our checklist to help identify the cause of a loss of supply.
Find out more
FREE water efficiency check
To help you save water, save energy and save money, with every meter fitted we're offering a Home Water Efficiency Check (worth around £80) for FREE!
Do you have low pressure?
Find out what could be causing low water pressure in your home.
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Waste less water, save our streams
Find out what you can do to reduce your water wastage and help save your local streams
Visit Save Our Streams
Are you moving home?
Did you know you can tell us online, using our quick and easy service
Register or login to My Account
Simply register or login to My Account
We have a new look bill
We've listened to your feedback and made it easier to understand
View our guide
View our simple guide
The WOW Awards
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What's happening in your area?
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Tell us if you're a landlord or you're moving in, out or within our supply area
Helpful info to apply, submit or read your water meter
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Registered office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ.
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