Serving parts of North West London and the Home Counties.

D. Planned activities and affected services


Section Description
D1

Notification of capital works having an effect on Non-Household Customers – long-term planning

We are planning to publish this information at least 3 months in advance of this work being initiated, via our website for you using the location postcode. This process covers a range of work types across our Water Service, including our capital works such as major new main laying schemes.

Click the link to find details of our planned works.
 

D2

Short-term planned activities

We are planning to publish this information at least 22 days in advance of this work being initiated, via our website for you using the location postcode. This process will be covering various planned work types such as but not limited to the laying of new mains, leak pipe replacement scheme, mains rehabilitation, maintenance work such as systematic flushing and cleaning and where an impact on your customer's supply cannot be avoided.

Click the link to find details of our planned works.
 

D3

Reactive activities (planned in advance of commencement)

We are planning to publish this information at least 48 hours in advance of this work being initiated, via our website for you using the location postcode. This process will be covering those work types that are reactive yet planned in advance, such as, but not limited to, the repair of leaks and bursts, and valve, ferrule or hydrant maintenance.

Where we are able to identify individual properties likely to be impacted by our works, such as, meter installations, disconnections and communication pipe replacements, you will be informed via email, no less than 48 hours in advance.

Click the link to find details of Work in Your Area.
 


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