Serving parts of North West London and the Home Counties.

Customer alerts

 

Bedfordshire

Luton - Darley Road

Water Supply Problems - Luton LU2 - Tuesday 16 April 2019

Update 19:35

We have successfully repaired the burst water main and anticipate full restoration of your water supply.

Should you experience any discoloured or aerated water which is not uncommon following a mains interruption, we recommend that you leave a mains fed tap running for approximately 5-10 minutes. Discolouration of the water is caused by small particles of iron which are within the mains and disturbed during interruptions.

Cloudy water is caused by air that becomes trapped in the mains, neither of these are harmful to your health. To see more about how to clear discoloured or aerated water why not watch our short video guide here

Where it has been necessary to excavate the area we will continue to work with the local Highways Authority to return the road surface area to normal and ensure that the road or footway is safe for all vehicle and pedestrian traffic. This may mean that we have to maintain the site and any necessary traffic management until this is the case.

We are sorry for the inconvenience caused by this incident and would like to thank our customers for their patience today.

This message will be removed after 08:00 17th April 2019


 Update 13:05

The team have remained on site and work to repair the water main is ongoing. 

Once we have an update and an estimate on when this is expected to be completed, a further update will be provided as soon as possible.

We are sorry for the diruption and thank you for your patience at this time.

We will update this message again after 15:05


Update 10:50

Our repair team are on site and work to fix the damaged water main on Darley Road is now underway. We will provide an update and estimate on when this work should be completed as soon as one becomes available.

We are sorry for the disruption to your supply and thank you for your patience.

We will update this message again after 12:50


Update 07:45

If you are in the above area and are experiencing problems with your water supply we currently have a burst water main on Darley Road which may be affecting you.

Our technician has assessed the burst; a repair team have been called and are on their way to carry out the necessary work in order to restore supplies to normal.

During this time we ask you not to use any electrical appliances that require a water supply, for example washing machines or dishwashers and to conserve water from storage tanks during the time your water supply is interrupted.

If you do still have a supply, we would advise you to store some water for drinking, in case your water has to be switched off for a repair to be completed.

We are sorry for the inconvenience caused.

We will update this message again after 09:45