Serving parts of North West London and the Home Counties.

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Frozen Pipes - All Areas - Thursday 31 January 2019

This message was added at 08:20 on 31/01/2019

If you are experiencing a problem with your water supply this may be due to frozen pipes caused by the extreme weather conditions we are currently experiencing. If your neighbours are not affected, this is likely to be the case.

To resolve this you will need to apply gentle indirect heat to the pipe near your stop tap.

This can be done with either a warm towel, hot water bottle, or alternatively with a hairdryer on a very low setting. This needs to be done from the pipe nearest to your internal stop tap first of all.

For more detailed advice click on the links below:

Video - How to deal with frozen pipes

Preventing Future Problems

Water Pressure

Water problems at home